dasi49's Privacy Policy
Your personal information is our highest priority. This policy describes how dasi49 collects, uses, and keeps your data secure.
Introduction and Scope
dasi49 ("we", "our", "platform") operates a safe and trusted online entertainment platform for players in Bangladesh. This privacy policy ("policy") explains what information is collected when you visit our website dasi49.cam, create an account, or use any of our services, how that information is used, and how it is kept secure.
By using our website, you accept the terms described in this policy. If you disagree with any part of this policy, please stop using our services. We may update this policy from time to time and any changes will be published on this page.
This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy.
What Information We Collect
dasi49 collects only the information necessary for the proper operation of our services. The information we collect falls into the following three categories:
2.1 Information You Provide Directly
You provide the following information when registering an account or using our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password and security-related information
- Payment information — bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
- Documents required for identity verification (national ID card or passport)
- Messages and attachments you send via support chat or email
2.2 Automatically Collected Information
The following information may be collected automatically when you visit our platform:
- IP address and device identifier information
- Browser type and operating system information
- Pages visited, session duration, and navigation patterns
- Data obtained from cookies and similar tracking technologies
- Log file data — login times, error reports, etc.
2.3 Information Received from Third Parties
In some cases we may receive limited information from third-party payment processors (such as bKash or Nagad) and identity verification service providers. This information is used solely for the purposes of confirming transactions and preventing fraud.
Purpose of Using Your Information
dasi49 uses your information for the following legitimate purposes:
Your information is used to create, verify, manage, and secure your account. Age verification (to confirm 21+) is part of this process.
Payment information is used to complete deposits and withdrawals, maintain records of financial transactions, and detect fraud.
Your information is used to resolve your issues through 24/7 Bengali live chat and email support, and to maintain communication with you.
To prevent fraud, money laundering, and other unlawful activities, and to comply with responsible gambling guidelines.
Anonymous analytical data is used to analyze platform performance, develop new features, and improve the user experience.
To inform you about important account updates, transaction confirmations, and (with your consent) promotional offers.
Cookies and Tracking Technologies
dasi49 uses cookies and similar technologies to improve your browsing experience, save your preferences, and analyze the performance of our services.
4.1 Types of Cookies We Use
- Essential Cookies: These cookies are essential for the basic functionality of the platform — maintaining login sessions, security verification, etc. They cannot be disabled.
- Functional Cookies: Used to remember your language preference and other personalized settings.
- Analytical Cookies: Collect anonymous data to understand how users interact with our platform. This data does not identify any individual.
4.2 Cookie Controls
You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some features on our platform.
Data Sharing and Third Parties
dasi49 never sells your personal information to third parties. However, your information may be disclosed in the following limited circumstances:
5.1 Service Providers
We work with certain trusted third-party service providers who perform specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure maintenance. These providers may use your information only for the purpose of performing the assigned function and are bound by strict confidentiality agreements.
5.2 Legal Obligations
We may be required to disclose your information under a court order, a lawful request from a law enforcement agency, or applicable law. In such circumstances we always seek to apply the maximum protections permitted by law.
5.3 Business Transfers
In the event of a future merger, acquisition, or sale of assets, your information may be transferred. Should such a change occur, we will provide you with advance notice and update this policy.
dasi49 never sells or rents your information to third parties for marketing purposes. Our game providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.) receive only limited technical data related to gameplay.
Data Retention and Security
6.1 Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or to meet legal obligations. Specifically:
- Account information: retained for a minimum of five years after account closure (as required for financial record-keeping)
- Transaction records: may be retained for a longer period in accordance with legal requirements
- Support chat history: up to two years
- Data collected via cookies: deleted automatically when the cookie expires
6.2 Security Measures
dasi49 applies industry-standard technical and organisational security measures to keep your information secure:
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Sensitive data (passwords, payment details) stored in encrypted form
- Access controls — only authorised staff can access information as needed
- Regular security audits and vulnerability testing
- Automated monitoring systems to detect suspicious activity
- Data breach response plan and rapid reaction procedures
While we work to ensure the highest level of security, no internet-based service is 100% secure. We therefore ask you to stay vigilant and use strong passwords.
Your Data Rights
dasi49 believes you should have full control over your own information. You have the following rights:
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request correction of any inaccuracies in your information.
Subject to legal limitations, you have the right to request deletion of your information in certain circumstances.
You have the right to request restriction of processing of your information in certain circumstances.
You have the right to object to the processing of your information for marketing purposes or in certain other cases.
You have the right to receive your information in a structured, machine-readable format.
To exercise these rights, contact our support team via live chat or email. We will respond to your request within a reasonable time of receipt.
Protection of Minors
dasi49 is firmly committed to ensuring that only those aged 21 or above may use our platform. We do not intentionally collect any personal information from minors.
Age verification is a mandatory step at registration. If we have reason to believe a user is under 21, we will immediately suspend that account and delete any information collected.
If you are aware that a minor is using our platform, please notify our support team immediately.
Policy Changes and Updates
dasi49 reserves the right to change this privacy policy from time to time. For any significant changes we will take the following steps:
- The updated policy will be published on this page and the "Last Updated" date at the top of the page will change
- For significant changes we will send a notification to your registered email address
- Continued use of the platform after the new policy is published means you have accepted the revised policy
We recommend that you visit this page regularly so that you are always informed about our latest privacy policy.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to make a request to exercise your data rights, please do not hesitate to contact us:
24/7 Live Chat
Our Bengali-speaking support team is always ready. Use live chat for the fastest response.
This policy is prepared in accordance with applicable laws and regulations of Bangladesh. In the event of any legal dispute, the jurisdiction of the courts of Bangladesh shall apply. For more information, please see our Terms and Conditions and FAQ page.